Frequently Asked Questions
Find answers to common questions about Worth Living
General
What is Worth Living?
Worth Living is a comprehensive digital platform designed specifically for DBT (Dialectical Behavior Therapy) coaches and their clients. It includes digital diary cards, homework management, progress tracking, and AI-powered insights.
Who is Worth Living for?
Our platform serves two main groups: DBT coaches/therapists who want to streamline their practice and improve client outcomes, and clients who are engaged in DBT therapy and need tools to track their progress between sessions.
Do I need technical skills to use Worth Living?
No! Our platform is designed to be intuitive and easy to use. We provide onboarding support and training materials to help you get started quickly.
For Coaches
How does the AI review feature work?
Our AI analyzes de-identified diary card data to identify patterns in emotions, urges, and skills usage. It generates weekly summaries highlighting trends and potential areas of focus, saving you hours of manual review time.
Can I customize worksheets for my clients?
Yes! Professional and higher plans include custom worksheet creation. You can create templates based on specific DBT modules or therapeutic goals.
How many clients can I manage?
This depends on your plan. Starter supports 5 clients, Professional supports 20, Practice supports 50, and Enterprise offers unlimited clients.
Can I collaborate with other coaches?
Yes, team collaboration features are available on Professional plans and higher. You can share clients, notes, and insights with your team while maintaining proper access controls.
For Clients
How do I fill out diary cards?
Simply log into the app daily and answer questions about your emotions, urges, and skills used. The entire process takes just 2-3 minutes and can be done on any device.
Can I access my data offline?
Yes! Our mobile app works offline. Your data will sync automatically when you reconnect to the internet.
Will my coach see everything I enter?
Your coach has access to your diary cards and assigned homework. However, some features like personal notes can be kept private if you choose.
Security & Privacy
Is Worth Living HIPAA compliant?
Yes, we are fully HIPAA compliant. We use enterprise-grade encryption, secure data storage, regular security audits, and offer Business Associate Agreements (BAA) for all paid plans.
How is my data protected?
All data is encrypted in transit (TLS 1.3) and at rest (AES-256). We use secure cloud infrastructure with regular backups, multi-factor authentication, and strict access controls.
Do you sell or share user data?
Absolutely not. We never sell, rent, or share your data with third parties. Your privacy is our top priority.
What data does the AI feature use?
The AI only analyzes de-identified numerical data (emotion ratings, urge ratings, skills used). It never accesses names, dates, personal notes, or any identifying information.
Technical
What devices and browsers are supported?
Worth Living works on all modern browsers (Chrome, Firefox, Safari, Edge) and all devices. We also offer native mobile apps for iOS and Android.
Do you offer an API for integrations?
Yes, API access is available on Practice and Enterprise plans. You can integrate with EHR systems, scheduling software, and other practice management tools.
What if I experience technical issues?
We offer email support for all plans, priority support for Professional plans, and 24/7 support for Enterprise customers. Our help center also includes guides and video tutorials.
Still Have Questions?
Our team is here to help. Reach out and we'll get back to you within 24 hours.